Our promise: Your complete satisfaction

Detailed presentation of our offer

We know that shopping online is not always easy. You can't see the product, you can't touch it. We are consumers too, we buy on the Internet so we understand your concerns.

We do our best to present to you our products in the most detailed way:

• we prepared detailed descriptions of each product,
• we made and published pictures of each item. Now you may see not only one side of the product, but also some close-ups, the pakaging etc,
• we go further - want you to really see the product from each side. That's why in many cases we offer you a 3D interactive animation showing you the product,

100 % satisfaction Guarantee

We care deeply about your full satisfaction. In spite of our efforts to show you each product in the most detailed way you may be still affraid and not sure about the quality of the product, color of the product or simply it's usability. That's why we guarantee your complete satisfaction.
You have 14 days of completely no-quibble guarantee.

If our product doesn't completely fulfill your expectations, if you are unhappy with your purchase, simply ship the product back to us in its original packaging, and we will refund your money (minus the original shipping and handling charges). Buying in our shop is not a risk for you. Not at all.

100 % Secure Payment

We treat customer security as an issue of great importance. Payment in our shop is fully secure.
For our products you may pay using well known and secure systems of PayPal. You never pay directly on our website. We have never get and see any information about your credit card. To pay for goods you are moved to the website of our payment operator (paypal). The whole paying process takes place on secure ( using 128 bit encryption) servers, we only get confirmation that you paid for the product. For your convenience you can read about Paypal from their website at . We want you to be sure that your credit card information is secure with this reputable company and that you never have to worry about your privacy.

100% Credibility

Our company has been in operation for several years. Our business is a registered company in accordance with European Union Laws. Our credibility is recongnized as a 'Trusted Store' by the Shopping portal at www.sklepy24.pl. Our online shop meets their criteria of such things as:

• We take full responsibility for our products.
• Our terms and conditions are written clearly and honestly with no hidden agendas.
• Our information policy is clear and simple to understand.
• We have a good reputation with no complaints that have ever been brought against our shop or the way we deal with our customers.

We have been recongnized in Poland as a true and trusted online store and our aim is now to achieve the same standard internationally.

100 % Privacy

We always respect your privacy.

• We do not disclose buyers' information to any third parties.
• All information we get from you (address and email) are used ONLY to deliver you the product, to send you confirmation email and to contact you if we have any problems with your order.
• We NEVER send any other emails to your email address.
• Cookies are used on our shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses and to store your details if you select the 'Remember Me' Option.

Comfort

Our online store is open 24 hour per day, 7 days per week. Shop at your leisure and convenience. Please take the time to read about our products, to look at pictures, to play with animations. You have time make a good choice.

100 % Honesty

We will never mislead you. We will always honestly advise you which product would be the best for you. We don't change our price. What you see is what you pay. No extra or hidden costs. Vat tax is always included in our prices.